The purpose of this Privacy Policy is to inform users of our website https://www.dmp-ergo.ca about the personal data we collect and how it is used.

Dan-Mai Pham takes measures to protect the personal information of our website visitors. In this policy, “we,” “our,” and “us” refer to Dan-Mai Pham, owner and administrator of https://www.dmp-ergo.ca/.

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We may collect passive and/or active data on users browsing our website. We collect this data to enhance the user’s web browsing experience. This policy details how we collect and use data.

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When you browse https://www.dmp-ergo.ca/, two main categories of data are collected: passive (or "implicit") user data, which is automatically collected without the user’s explicit consent, and active (or "explicit") user data, which requires user consent.

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Dan-Mai Pham strictly complies with Quebec's Law 25 on the protection of personal data. This Privacy Policy also details our commitment and the measures taken to ensure the security of your personal information:

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• Types of personal data collected

• Use of collected personal information

• Data security protocols

• Your rights

TYPES OF PERSONAL DATA COLLECTED

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Automatically Collected Data: When you visit https://www.dmp-ergo.ca/, we automatically collect information about your device and your interaction with our site through the Google Analytics tool.

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This includes the following data:

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• IP address

• Location

• Hardware and software details

• Content viewed by the user on our site

• Links clicked by the user while visiting the site

USE OF COLLECTED PERSONAL INFORMATION

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Please note that we only collect data that helps us achieve the purpose outlined in this Privacy Policy. We will not collect additional data without informing you beforehand.

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We use this data to:

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• Fulfill contracts

• Send promotional offers and targeted communications via our newsletter

• Perform statistical analyses to improve the site and our services

• Track inquiries

• As part of a data security protocol

SECURITY MEASURES

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Your data is stored in a secure and controlled environment. We use SSL protocols and robust security measures, including two-factor authentication, to prevent unauthorized access. We are committed to not selling or sharing your data with third parties unless required by law or in the case of legal proceedings. We may disclose user data to any member of our organization who reasonably needs it to fulfill the objectives outlined in this policy.

INTERNATIONAL TRANSFER

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User data may be accessed, processed, or collected in the following countries: Canada.

DURATION OF PERSONAL DATA RETENTION

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We retain personal data for a period of 3 years. We will ensure that users are notified if their data is kept beyond this duration.

IN CASE OF DATA BREACH

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In the event of a breach of your personal data, we commit to informing you as well as the Commission d’Accès à l’Information du Québec.

SECURITY MEASURES

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If you are a resident of Quebec, in accordance with Law 25, you have specific rights regarding your personal data:

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- Right to be informed
- Right of access
- Right to rectification
- Right to data portability

You also have the right to object to the use of your data and to withdraw it.

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To exercise these rights, please contact our Data Protection Officer:

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- Phone: +1 (438) 701-5484
- Website: https://www.dmp-ergo.ca/
- Email: info@dmp-ergo.ca

RIGHT OF ACCESS AND RECTIFICATION

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You may view, modify, or delete your data. To do so, please use the contact information provided above.

CONSENT AND WITHDRAWAL

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You may visit our site without revealing your identity. However, certain features require the collection of personal data. You always have the option not to provide this information.

MINORS

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Law 25 stipulates that individuals under the age of 14 are considered minors for the purposes of data collection. Their personal information cannot be collected without the consent of a parent or guardian, unless such collection is clearly in the best interest of the minor.

EXTERNAL LINKS

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Our site may contain links to other websites. We are not responsible for their privacy practices.

UPDATES TO THE PRIVACY POLICY

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Our Privacy Policy was last updated on 10/29/2024.

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their publication on the site. If we make significant changes to this policy, we will notify you here that it has been updated, so you are aware of the information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

CONTACT

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For any questions regarding this Privacy Policy, you can reach us at info@dmp-ergo.ca.

By using our site, you agree to the terms of this Privacy Policy.